Thank you for choosing to attend classes at The Denver School of Metal Arts! We provide you with the best, up to date, hands-on training in the Denver Metro area. Our Metalsmithing Classes are very popular and most Metals I classes have a waiting list. Your seat in class is in high demand. Enrollment into Metalsmithing I is a commitment on your part and full attendance in every session is required.
Please review the following information, and call us if you have any questions so we may clarify items before you enroll or before a unique situation arises. It is your responsibility to make sure a class will fit your calendar, so please double-check everything before enrolling with us.
PLEASE DO NOT PHONE THE SCHOOL TO CANCEL!—Requests MUST BE in writing. We will reply to your email as proof of receipt, and will work with you to refund or transfer your tuition per these Cancellation Policies.
Refund Requests: Must be emailed to firstname.lastname@example.org
If you cancel your registration 14 or more CALENDAR days prior to the start date of your class, DSMA will be happy to refund your tuition minus a $45 admin fee. Refunds are issued by check only. Your check will be mailed to you within two weeks of the cancellation, so make sure we have your current mailing address.
If you cancel your registration 13 or fewer CALENDAR days before the start date, or are a no call/no show for any class session, there are NO REFUNDS available. THERE ARE NO EXCEPTIONS TO THIS POLICY.
Transfers- If your request is 14 or more days in advance, the following applies:
Students have the option to transfer an existing tuition towards another class or workshop if notice is given 14 days or more in advance. This transfer is free as long as we receive an email 14 or more calendar days prior to the start date. Transfers are valid for up to 6 months from the cancellation date. (One free transfer only, so make sure it will work before you make the change official, please.) If you do not transfer within the 6 month timeframe, you will forfeit your tuition. It is your responsibility to keep track of your transfers.
Transfer Fees: If your request is 13 or fewer days in advance, the following applies:
When things happen to prevent you from coming to class, please remember that our teachers still need to get paid for their time. Transfer Fees help offset the cost of last-minute cancellations and sometimes allow a class to continue with fewer students. Transfers will be allowed if you email the request to us before the start date as stated above. If you need to transfer dates after enrolling, we allow one transfer per class or workshop. There are no refunds after transfers. Transfer Fees are as follows:
3 – 6 hour Workshop transfer = $25 non-refundable fee
8 – 24 hour Workshop transfer = $50 non-refundable fee
Class or Intensive transfer = $100 non-refundable fee
WE DO NOT REFUND FOR MASTER SERIES WORKSHOPS
Transfer Fees allow you to keep your Freetake, should you choose to repeat that particular class or workshop.
If you cannot make the transfer date, you forfeit your tuition and must start the enrollment process again.
DSMA will transfer you for free if the scheduled workshop
or class is canceled by the school.
Tardiness or Missed Classes:
If you are enrolled in a class that has already started and you are going to be late, you must call or email the school before your class begins. Failure to do so will result in the loss of your spot in class, forfeiture of tuition, and loss of the opportunity to retake that class/workshop. Class start times are on your enrollment confirmation, reminder email, our schedule, and our website. If you are unsure of your start time, call us well beforehand to double-check so you will be on time. The door opens 15 minutes prior to class to allow everyone to sign in and get settled.
Due to the complex technical processes taught, if a student misses one hour or less, the instructor will help you catch up (time permitting).
If a student misses more than an hour, there is no way to catch up to the class. Students can request to get into a future class (space permitting), pay the applicable transfer fee, and start over. It is up to the student to arrange this, and DSMA is under no obligation to guarantee a space in a future class. It is strictly space permitting. Students are required to get ALL transfers to future classes scheduled by calendar year’s end.
Please remember that the instructor makes the decision to potentially help you get caught up, and if time restraints do not allow for this, just pay your transfer fee and move into a different session. This allows you to use your tuition as wisely as possible, and doesn’t derail a class in progress. We ask that you be respectful of your instructor’s time, as well as the other students in class.
(Refunds are not given after class transfers
or any missed time as stated above).
Interested Lists: Get on the list without enrolling up front—seat NOT guaranteed.
If you are interested in a class or workshop but have not had the chance to check your calendar (or the prerequisites), please call or email us and we will add you to the Interested List while you work out the details. The Interested List does NOT guarantee a seat, but we will contact you if the session begins to fill. This is a very good option for those of us with crazy calendars, and will save us all time and confusion. We usually check in with everyone on the list about a week before the start date to see if their calendar will allow attendance. There are no fees for doing this, and you just need to let us know if you are no longer trying for a seat in that session so we may offer it to someone else.
Freetake Policy: We are the only school on the planet that does this!!!
DSMA gives all of its students the opportunity to repeat for FREE any and all workshops, classes or intensives PREVIOUSLY COMPLETED by that student! There are no expiration dates, and the only exceptions are our Master Series and Etsy workshops.
Once you have successfully completed a course at DSMA, you can get on the Freetake List for the next session of your choice, you just have to buy your supplies, pay you Studio Fee, and show up for the whole class or workshop. The only catch is that it is space permitting, so we have to take paying students up to the last minute--approximately 48 hours before the class itself begins.
If a class has space available, we will begin contacting those on the Freetake List, in the order they joined the list, and will fill the Freetake seats accordingly. This usually happens the day before while we are prepping for the class.
If a class fills, or is cancelled due to weather or instructor emergencies, we will pull it from the website, and email enrolled students and Freetakes with that information.
If you have questions about any of the information contained in these Policies, please call us, and we’ll be happy to answer them for you. We are in the office Mon, Tues, Thur, and Fri from 9 am – 4 pm Mountain time.