Thank you for choosing to attend workshops with us! We provide you with the best, up to date, hands-on training in the Denver Metro area. Our Metalsmithing I workshops are very popular and most have a waiting list. Your seat is in high demand. Enrollment into Metalsmithing I is a commitment on your part and full attendance in every session is required.
Please review the following information and call us if you have any questions so we may clarify items before you enroll or before a unique situation arises. It is your responsibility to make sure a workshop will fit your calendar, so please double-check everything before enrolling with us.
PLEASE DO NOT PHONE THE STUDIO TO CANCEL!—Requests MUST BE in writing. We will reply to your email as proof of receipt and will work with you to refund or transfer your tuition per these Cancellation Policies.
Refund Requests: Must be emailed to firstname.lastname@example.org
If you cancel your registration 14 or more CALENDAR days prior to the start date of your class, DJS will be happy to refund your tuition minus a $45 admin fee. Refunds are issued by check only. Your check will be mailed to you within two weeks of the cancellation, so make sure we have your current mailing address.
If you cancel your registration 13 or fewer CALENDAR days before the start date, or are a no call/no show for any workshop session, there are NO REFUNDS available as the money has already been used for that workshop. THERE ARE NO EXCEPTIONS TO THIS POLICY.
There are NO REFUNDS or CREDITS for Master Series Workshops. DJS cannot issue a credit or refund as the money has already been used for travel expenses, lodging, materials and commitment to the Master Instructor. Please check your calendar carefully and choose wisely before enrolling in Master Series Workshops.
Transfers: If your request is 14 or more days in advance, the following applies:
You have the option to transfer an existing tuition towards another workshop if notice is given 14 days or more in advance. This transfer is free as long as we receive an email 14 or more calendar days prior to the start date. Transfers are valid for up to 6 months from the cancellation date. (One free transfer only, so make sure it will work before you make the change official, please.) If you do not transfer within the 6 month timeframe, you will forfeit your tuition. It is your responsibility to keep track of your transfers.
Transfer Fees: If your request is 13 or fewer days in advance, the following applies:
When things happen to prevent you from attending a workshop, please remember that our teachers still need to get paid for their time. Transfer Fees help offset the cost of last-minute cancellations and sometimes allow us to continue with fewer attendees. Transfers will be allowed if you email the request to us before the start date as stated above. If you need to transfer dates after enrolling, we allow one transfer per workshop. There are no refunds after transfers.
Transfer Fees are as follows:
3 – 6 hour Workshop transfer = $25 non-refundable fee
8 – 24 hour Workshop transfer = $50 non-refundable fee
Metalsmithing transfer = $100 non-refundable fee
WE DO NOT REFUND FOR MASTER SERIES WORKSHOPS (unless the workshop is cancelled)
Transfer Fees allow you to keep your Freetake, should you choose to repeat that particular workshop.
If you cannot make the transfer date, you forfeit your tuition and must start the enrollment process again.
DJS will transfer you for free if the scheduled workshop is canceled by us.
Tardiness or Missed Classes:
If you are enrolled in a workshop that has already started and you are going to be late, you must call or email the school before your workshop begins. Failure to do so will result in the loss of your spot, forfeiture of tuition, and loss of the opportunity to retake that workshop. Start times are on your enrollment confirmation, reminder email, our schedule, and our website. If you are unsure of your start time, call us well beforehand to double-check so you will be on time. The door opens 15 minutes prior to class to allow everyone to sign in and get settled.
Due to the complex technical processes taught, if you miss one hour or less, the instructor will help you catch up (time permitting).
If you miss more than an hour, there is no way to catch up. You can request to get into a future workshop (space permitting), pay the applicable transfer fee, and start over. It is up to you to arrange this, and DJS is under no obligation to guarantee a space in a future class. It is strictly space permitting. You are required to get ALL transfers scheduled by calendar year’s end.
Please remember that the instructor makes the decision to potentially help you get caught up, and if time restraints do not allow for this, just pay your transfer fee and move into a different session. This allows you to use your tuition as wisely as possible and doesn’t derail a workshop already in progress. We ask that you be respectful of your instructor’s time, as well as the other attendees.
(Refunds are not given after transfers or any missed time as stated above).
Interested Lists: Get on the list without enrolling up front—seat NOT guaranteed.
If you are interested in a workshop but have not had the chance to check your calendar (or the prerequisites), please call or email us and we will add you to the Interested List while you work out the details. The Interested List does NOT guarantee a seat, but we will contact you if the session begins to fill. This is a very good option for those of us with crazy calendars and will save us all time and confusion. We usually check in with everyone on the list about a week before the start date to see if their calendar will allow attendance. There are no fees for doing this, and you just need to let us know if you are no longer trying for a seat in that session so we may offer it to someone else.
Freetake Policy: We are the only studio on the planet that does this!!!
DJS gives you the opportunity to repeat for FREE any and all workshops PREVIOUSLY COMPLETED! There are no expiration dates, and the only exceptions are our Master Series and Flush Setting workshops.
Once you have successfully completed a workshop at DJS, you can get on the Freetake List for the next session of your choice, you just have to buy your supplies, pay your Studio Fee, and show up for the whole thing. The only catch is that it is space permitting, so we have to take new enrollments up to the last minute--approximately 48 hours before the workshop itself begins.
If a workshop has space available, we will begin contacting those on the Freetake List, in the order they joined the list, and will fill the Freetake seats accordingly. This usually happens the day before while we are prepping for the workshop.
If a workshop fills, or is cancelled due to weather or instructor emergencies, we will pull it from the website, and email everyone enrolled (including Freetakes) with that information.
If you have questions about any of the information contained in these Policies, please call us, and we’ll be happy to answer them for you. We are in the office Mon, Tues, Thur, and Fri from 9 am – 4 pm Mountain time.